Protecting the Consumer and Servicing
the Trade with Independence and Integrity




Our main switchboard number is 0121 236 6951 and its opening hours are 8.30am until 4.00pm Monday to Thursday and 8.30am until 3.30pm on Friday. 

Please find below a quick start guide to our telephone system that will help you to get through the right team.

Once you’ve heard the words Welcome to The Assay Office Birmingham, you can select your options. So, if you're calling to check on an existing hallmarking order, you would simply press 1 then 1. 

Telephony Tree 


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