Protecting the Consumer and Servicing
the Trade with Independence and Integrity

CHRISTMAS IS NEARLY HERE

Analytical Laboratory
Hallmarking deadlines and opening times
 
The Hallmarking division will be open until 12:00 noon on Wednesday 24th December. It will then close over the Christmas period and re-open at 8:30am on Friday 2nd January 2015.

Hallmarking parcels received via the Customer Services Counter

Standard Service Parcels Items received via Customer Services before 10.00am on Friday 19th December will be processed and ready for customer collection by Wednesday 24th December up until 12:00 noon. Next Day Service Parcels received via Customer Services before 9:30am on Tuesday 23rd December will be processed and ready for customer collection by Wednesday 24th December up until 12:00 noon. Same Day Service Parcels received via Customer Services before 9.00am on Wednesday 24th December will be processed and ready for customer collection by Wednesday 24th December up until 12.00 noon – This service is subject to availability

Hallmarking parcels received via the Post or Securicor

Standard Service Parcels Parcels received via post by Thursday 18th December will be despatched on Tuesday 23rd December for delivery to you on Wednesday 24th December – This service is subject to availability. Next Day Service Parcels received via post by Monday 22nd December will be despatched on Tuesday 23rd December for delivery to you Wednesday 24th December. Same Day Service Parcels received via post by Tuesday 23rd December will be despatched Tuesday 23rd December for delivery to you Wednesday 24th December.
Analytical Header
The Analytical Laboratory will be open until 12.00 noon on Wednesday 24th December. It will then close over the Christmas period and re-open at 8:30am on Friday 2nd January 2015. To receive test results before Christmas – Wednesday 24th December, Samples must be submitted to the Analytical Laboratory by Tuesday 16th December. The ONLY exceptions to this are:
  • Full Nickel Release Reference Test To EN1811
  • Full ICP Scan
  • Crystal Glass Determination Test
  • To receive these test results before Christmas – Wednesday 24th December, Samples must be submitted to the Analytical Laboratory by Friday 12th December
Melt & Assaying of Scrap (Gold & Silver) Material submitted by 12 noon on Friday 19th December will be reported by Tuesday 23rd December.
Gemlab Trading Times
AnchorCert Gem Lab will be open until 12:00 noon on Wednesday 24th December. It will then close over the Christmas period and re-open at 9:00am on Friday 2nd January 2015. White Diamonds Standard Service Parcels Items received by Tuesday 16th December will be completed and despatched by Monday 22nd December. Coloured Diamonds, Gemstones and Pearls Please contact AnchorCert Gem Lab directly to discuss your requirements in more detail T: 0871 423 7922 E: gem@theassayoffice.co.uk Next Day Service The last date for the AnchorCert Next Day Service (on available services – White Diamonds) will be Monday 22nd December for postal items and Tuesday 23rd December for items to be collected. Same Day Service The latest deadline for the AnchorCert Same Day service will be 9:30am on Monday 22nd December for postal items and Tuesday 23rd December for items to be collected. The usual additional charges will apply for both Next Day and Same Day services. For more details please call: 0871 423 7922 SafeGuard Trading Times

SafeGuard Jewellery Valuations will be open until 12:00 noon on Wednesday 24th December. It will then close over the Christmas period and re-open at 9:00am on Friday 2nd January 2015.

Standard Service Parcels

Items received by Friday 12th December will be completed and despatched by Monday 22nd December (7 working days).

Express Items

Items received by Monday 22nd December for Same Day and Next Day posting / personal collection will be despatched / available for collection on Tuesday 23rd December.

Same Day Items

Items received by Tuesday 23rd December will be despatched / available for collection on Tuesday 23rd December.

The usual additional charges will apply for both Next Day and Same Day services.

For more details please call: 0871 423 7922

jewellery-watch-showAssay Office Birmingham Divisions

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Assay Office Birmingham P.O. Box 151, Newhall Street, Birmingham, B3 1SB Tel: 0871 871 6020 Fax: 0121 236 9487 Email: gem@theassayoffice.co.uk www.theassayoffice.co.uk

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