Protecting the Consumer and Servicing
the Trade with Independence and Integrity

As businesses prepare to reopen over the next few weeks, we are continuing to support the Jewellery Trade and will be open Monday through to Friday.
 
To ensure we continue to deliver a high level of customer service during these challenging times, please review the following information: 

 
Opening Hours
 
Monday - 9 am - 3 pm
Tuesday - 9 am - 3 pm
Wednesday - 9 am - 3 pm
Thursday - 9 am - 3 pm
Friday - 9 am - 2 pm
 
Customer Services
To reduce waiting times for our customers, we will be increasing staffing levels to meet demands. Please note, we will continue to work to the social distancing guidelines set out by Government, and we would also ask our customers to kindly adhere to the same guidelines whilst within the Customer Services area.

We recommend avoiding the busiest times to reduce your waiting time.

Peak hours : 9.00am-10.30am and last thing 1.30pm – 3.00pm
 
 
NEW - Appointment Service & Drive Through Facility
 
If you would like to use our appointment service and drive through facility please call 0121 592 1205 to arrange.
 
Express Service 
Express Service usually needs to be booked in by 9:30 am, however, the cut off will be flexible depending on demand for this service.
 
Please send us an email if you have an enquiry.

Recent

Featured

Dippal Manchanda Delivers Understanding Plating Course at Inditex Headquarters

10th Oct 2022

Learn more

Birmingham Assay Office host Afternoon Teas with an historical twist for Birmingham Heritage week

28th Sep 2022

Learn more

An update on the Platinum Jubilee Mark

15th Sep 2022

Learn more

British Hallmarking Council and National Association of Jewellers announce the HALO Award for online promotion of the hallmark.

30th Jun 2022

Learn more

ANCHORCERT ACADEMY LAUNCHES NEW WEBSITE

25th Sep 2018

Learn more

City of Wolverhampton wins Touchstone Award 2018

8th Jun 2018

Learn more

CATEGORIES

 
 

Your item has been added to the basket

You need to create an account, or login before you can add this item to your basket.