Protecting the Consumer and Servicing
the Trade with Independence and Integrity

TI SENTO - Milano and Mesmeric Distribution announce hallmarking move to The Birmingham Assay Office

Making life easier for UK TI SENTO - Milano stockists has been a goal and a priority for Judith Lockwood, Director and Founder of Mesmeric Distribution, since leaving the EU at the end of 2020. Lockwood said: “There is no doubt we were able to get deliveries to our retailers, but no-one enjoyed the extra work, administration and customs costs involved.”

Since 1st March 2022 all goods are now shipped by DDP - Delivered Duty Paid to retailers, via the Birmingham Assay Office. This means no extra work, administration or extra customs charges for stockists. In addition hallmarking for the UK is now being carried out by the Birmingham Assay Office. Lockwood explained: “Hallmarking every piece of our sterling silver jewellery (above 7.78 and below) is really important to us, this gives confidence to our retailers and their consumers and is in line with the quality of the brand’s reputation.”

Marie Brennan, Senior Key Account Manager at the Birmingham Assay Office, said: “The Birmingham Assay Office is absolutely delighted to be working in partnership with TI SENTO - Milano, by providing testing and hallmarking services for the jewellery sold through their retail partners here in the UK. Our aim is to provide first-class hallmarking, ensuring that we deliver a consistently high-quality service within the agreed lead times. The hallmark will give consumers purchasing TI SENTO - Milano jewellery complete assurance that their jewellery has been tested and hallmarked in the UK at The Birmingham Assay Office which has been protecting consumers of precious metal jewellery for nearly 250 years”

Damon Barker from D Barker & Son - Alresford, a stockist of Ti Sento, said: “Ordering is now so much easier, every piece ordered is delivered to the Birmingham Assay Office for hallmarking before it comes to us, which is a great selling point for our customers. It is seamless, speedy and with the attention to detail that the team at Mesmeric Distribution do so well.”

Heather Shaw from William & Julia Shaw Jewellers - Dodwort, said “So many other EU brands have struggled with the increased complexity and costs of shipping, so it really is a breath of fresh air to hear what Mesmeric, TI SENTO - Milano and the Birmingham Assay Office have been able to achieve. Our regular customers who are brand fans are delighted that we can order more easily than before and speed up their wait. The team here really appreciate all the time and work this has taken.”

Lockwood finishes by saying: “The reaction from our retailers has been fantastic to both the new shipping method and the hallmarking. They all stayed loyal to us through 2021 and we thank them for that and we see sales and orders already growing because of our actions. In addition the support from the TI SENTO - Milano team in Holland has been unwavering and I thank them for their belief in the UK.”

 

Recent

Featured

The Birmingham Assay Office elects four new Guardians of the Standard of Wrought Plate.

7th Jun 2022

Learn more

Jewellery industry veteran, Carla Goodfellow, retires from the Birmingham Assay Office

25th May 2022

Learn more

Recognising excellence in Hallmarking Awareness

17th May 2022

Learn more

ANCHORCERT ACADEMY LAUNCHES NEW WEBSITE

25th Sep 2018

Learn more

City of Wolverhampton wins Touchstone Award 2018

8th Jun 2018

Learn more

BHC CONSULTATION 2018: OUTCOME

2nd May 2018

Learn more

CATEGORIES

 
 

Your item has been added to the basket

You need to create an account, or login before you can add this item to your basket.