Protecting the Consumer and Servicing
the Trade with Independence and Integrity
 

opening hours 

Monday - 8:30 am - 4:00 pm
Tuesday - 8:30 am - 4:00 pm
Wednesday - 8:30 am - 4:00 pm
Thursday - 8:30 am - 4:00 pm
Friday - 8:30 am - 3:30 pm

Telephone

Please call our main switchboard on 0121 236 6951 and select from the options available.

Alternatively, please call your primary contacts here at the  Birmingham Assay Office:

Department Contacts Email
Hallmarking

For progress chasing and general enquiries relating to hallmarking orders please contact:

Charlene Burke:

T: 0121 262 1006  E: Charlene.Burke@theassayoffice.co.uk

Luthfa Begum 

T: 0121 262 1020

E: Luthfa.Begum@theassayoffice.co.uk

Toni Collins

T: 0121 794 1338 

E: Toni.Collins@theassayoffice.co.uk  

New Hallmarking Registrations

Aysha Miah

T: 0121 262 1007

E: Aysha.Miah@theassayoffice.co.uk

For all other hallmarking enquiries:

Marie Brennan

T: 0121 262 1035

E: Marie.Brennan@theassayoffice.co.uk
AnchorCert Analytical

Michelle Cartwright

M: +44(0)7935 526541

Lisa Hussain

T: 0121 262 7934 

Michelle.Cartwright@theassayoffice.co.uk

Lisa.Hussain@theassayoffice.co.uk

SafeGuard Valuations

 

 

 T: 0121 236 2122 Option 1

 

 

 

 

AnchorCert Gem Lab

 

0121 236 2122 Option 2

 

 

gemlab@theassayoffice.co.uk

 

 

If you need to contact the Finance Department, please email finance@theassayoffice.co.uk . If you are an account customer and would prefer to discuss your account or make payment over the phone, please leave a voicemail on 0121 262 1015 and our credit control team will call you back to see how we can help.

 

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